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Battle of the improvement systems

Started by qamanager · 10 months ago

photo credit: The Singapore Idler
In this post I’ll be exploring the differences between ISO 9001, Total Quality Management (TQM) and Six Sigma, along with how both 9001 and TQM could be combined with the power of Six Sigma.
Six Sigma builds upon many of the successful ... Continue reading »

2 comments

  • Meikah Delid

    2 years ago

    Robert, good discussion you got going here. It's clear and succinct. Just a clarification:


    Six Sigma does not provide a template for evaluating an organization’s overall quality management efforts whereas ISO9001 does. I wonder what you mean by template here. Because I think the project charter or TMAP of Six Sigma can handle this.



    At any rate, I believe that all quality management strategies complement each other. In fact,sometimes, an organization's structure tell us which strategy or combination of strategies will work.
    reply
  • robert

    2 years ago

    @meikah: Just a point of clarification, what I meant was that if an organisation has an ISO9001 compliant management system installed then there is a requirement for continuous improvement to be demonstrated within this framework. For me six sigma provides a means of evaluating how the ISO9001 system is improving business processes; if an ISO9001 system completely assured quality within a company then there would be no need for six sigma. Clearly it does not so there is a need for the six sigma process. Does this make sense?
    reply

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