DISQUS

lean & six-sigma: Battle of the improvement systems

  • Meikah Delid · 2 years ago
    Robert, good discussion you got going here. It's clear and succinct. Just a clarification:


    Six Sigma does not provide a template for evaluating an organization’s overall quality management efforts whereas ISO9001 does. I wonder what you mean by template here. Because I think the project charter or TMAP of Six Sigma can handle this.



    At any rate, I believe that all quality management strategies complement each other. In fact,sometimes, an organization's structure tell us which strategy or combination of strategies will work.
  • robert · 2 years ago
    @meikah: Just a point of clarification, what I meant was that if an organisation has an ISO9001 compliant management system installed then there is a requirement for continuous improvement to be demonstrated within this framework. For me six sigma provides a means of evaluating how the ISO9001 system is improving business processes; if an ISO9001 system completely assured quality within a company then there would be no need for six sigma. Clearly it does not so there is a need for the six sigma process. Does this make sense?